Having a major plumbing problem in your office can be a real bummer. It can seriously damage your productivity and make it very difficult to perform many of the most basic tasks around your office. This is especially true if you have several people working in your office. Situations like this require the expertise of a skilled plumber who has received a large amount of training.
You should never make the mistake of hiring the first plumber you find online or in the phone book. You need to do your homework to ensure that you are getting the best plumber for the money you are spending. Here are some of the key qualities that your plumber should have.
1. The plumber should be able to begin work within 24 hours
It goes without saying that you do not want to be sitting around for days on end waiting for a plumber to show up and fix your problem. Therefore, you need to confirm that the plumber you hire will be able to come to your business premise and get started with the repairs on your plumbing problem within one day from the time that you call him.
Unfortunately, there are far too many plumbing companies that keep their customers waiting for several days for them to show up. In the meantime, these people are forced to have their work lives inconvenienced by the plumbing problem that is affecting them. This is completely unacceptable.
Obviously, don’t hire a plumber who does not make your problem a priority.
2. The plumbing company should offer 24-hour emergency service
There are certain times when a plumbing emergency is so severe that you will not even be able to wait 24 hours to have it repaired. Plumbing emergencies can happen at any time for a wide variety of reasons. It is essential that you are able to find a local plumbing company that offers 24-hour emergency service if you ever find yourself in this sort of unfortunate situation. For example, if your office is in Calgary, contact a Calgary plumbing company. You might tempted to contact your trusted plumber operating in your home town, but it’s best to hire a local plumber.
3. The plumber should show up to your business premise on time
Being on time for an appointment comes down to being professional and taking pride in your job. However, you will find that many plumbing companies do not consider showing up on time to be part of their job description. They will show up to your office whenever it is convenient for them. They are not concerned about how their lateness affects your schedule for that particular day.
Obviously, certain things could happen which might cause your plumber to be late. Traffic would be a standard problem if you live in a major metro area. Your plumber should be courteous enough to call you and let you know that he or she will be late. Allow your plumber to have a window of 15 minutes. You should cancel your appointment with a plumber who is more than 15 minutes late and does not call to let you know.
4. The plumber should completely guarantee his or her work
Sometimes a plumber will make a mistake. It is very important that you only do business with a plumber who guarantees that all work will be done correctly. Therefore, the plumber will come back to your business premise as many times as necessary to correctly fix your problem. You should not be charged for these additional visits.