Ulyana is the Head of BPO department at Agiliway.
Ulyana has been advising and assisting our customers in making their internal working processes more efficient by automating or outsourcing their administrative and support tasks.
Ulyana is a qualified manager and business process analyst. Having been working 20 years in the business Ulyana has taken up various analytical and managerial positions, including banking industry (risk management, corporate and retail business). She also has a considerable hands-on experience of established processes and negotiations.
Very often startup or growing businesses face a shortage of money and time to allow themselves managing administrative staff, especially if such service isn’t needed full-time. That is when a… Read more »