Tag "customer retention"


Memorable Ways to Let Your Customers Know They Matter

Without customers, your business is just an idea. That’s why it’s so important to focus on excellent customer service within every interaction, social media post, and sales transaction. Keep reading… Read more »

5 Customer Retention Tips for Every Entrepreneur

Many entrepreneurs work diligently to grow their startups and focus on getting new customers. Unfortunately, many also forget to effectively address the need to retain the customers they already have.… Read more »

How to Retain your Revenue by Enhancing Customer Experience

Did you know that according to a study, 52 percent of organizations that have Customer Experience programs in place have customer retention rates higher than 75 percent? It’s obvious that… Read more »

2 Common Mistakes That Can Ruin your Business

“The purpose of business,” said the father of modern management theory, Peter F. Drucker, “is to create and keep a customer.” His line of reasoning is simple and elegant. Once… Read more »

10 Ways to Quickly Turn Off Your Customers!

If you’re like most business owners, you spend a lot of time developing strategies for obtaining new customers. This makes sense. Businesses grow as they acquire new customers. But retaining… Read more »

Keeping Customers After the Holiday Surge

The holiday season is upon us. For small businesses, it’s one of the busiest–and most profitable–times of the year. But after the holiday surge is over, many businesses enter the… Read more »