The cloud market keeps growing. It does so at a truly steady pace. We do see this when looking at cloud contact centers. According to a report by Forrester, the… Read more »
Every business has an operational structure. How it works, who reports to who, how the administrative tasks that come with being in business get done. Many businesses use a very… Read more »
We are currently in the middle of business transformation. Cubicles are no longer appealing; office workers are now opting for telecommuting and mobile working – even if that means they… Read more »